Controller's Office

Student Medical Insurance

Open enrollment for the Spring 2106 Student Medical Insurance Plan will open December 18, 2015 through January 31, 2016.

 Aetna Student Health Insurance Plan Information

Click link above for information about the 2015-2016 Aetna Student Health Insurance Plan and to Enroll.


Aetna Refund FAQ's Link

Information for Enrolling in the Student Insurance Plan


2015-2016 Plan Changes

At the Student Medical Insurance office, we are interested in your well-being and we want you to succeed during your time at Virginia Tech. Our staff members can assist you by: 

  • Explaining important Virginia Tech health insurance requirements.

  • Clarifying the often-confusing language of insurance (e.g. what's a co-pay? an "in network" provider?).

  • Talking with you about Virginia Tech’s Student Health Insurance Plan (SHIP).

We are not an insurance company. We are the customer service office for Virginia Tech's Student Health Insurance Plan (SHIP).
If you are a participant in SHIP

  • We can meet with you to discuss your plan benefits.

  • We can help you submit claims.

If you are not a participant in SHIP

  • We will do our best to point you in the right direction to get answers to your questions.

  • Every plan works differently, so your own plan's administrator will be the expert to whom you will turn.

We're here to help!
Please e-mail, call or stop by our Student Services Building to confer with our staff.
Office Hours
Monday through Friday
8:00 am - 5:00 pm (closed for lunch from Noon to 1pm)


Highlights of the plan include:

  • Enhanced Benefits when used with Schiffert Health Center

  • Coverage anywhere – at school, home or traveling and through the summer

  • Access to the travel assistance services including emergency assistance – available 24/7.

  • Access to Aetna’s nationwide network of health care professionals

At Virginia Tech, domestic students are encouraged, but not required, to have personal health insurance.  International students and Veterinary Medicine students are required to have health insurance either through the school Student Health Insurance Plan or a comparable plan.  Eligible Graduate Assistants wishing to use the health care subsidy must enroll in the Virginia Tech Student Health Insurance Plan.


Health Insurance Definitions


For your convenience the Student Medical Insurance office is located at the
Student Services Building; Room 110.
The hours of operation are 8:00am – Noon and 1:00pm – 5:00pm.
Phone: 540-231-6226
Email :